What does "continuity of care" mean in the VA healthcare system?

"Continuity of care" in the VA healthcare system refers to a comprehensive approach ensuring coordinated healthcare for veterans. This concept emphasizes the importance of a seamless and uninterrupted flow of care as a veteran transitions through different levels and types of healthcare services. It involves maintaining consistent oversight of a veteran's health needs across various service providers, establishing effective communication and collaboration among healthcare teams, and ensuring that all aspects of a patient's care are integrated.

This approach improves treatment outcomes, patient satisfaction, and contributes to overall health management by making sure that any changes in a veteran’s condition are promptly addressed, and that all treatment plans are aligned with their health goals. A comprehensive approach encompasses evaluations, treatments, follow-up appointments, and necessary referrals to specialists, all managed through a coordinated effort.